If you are having trouble setting up your account online(external link), please call us on 0800 40 20 20.

Toll road accounts

Toll accounts make paying your tolls easy. They cover all toll roads and as many different vehicles as you like.

Choose the account that’s right for you. We have three options for you to choose from.

Automatic top ups

You choose the amount. Your account tops up automatically from your debit/credit card or direct debit (ie from your bank account) when your balance gets low.

We call this Set & Go.

Open an account(external link)

A change to our payment platform in June 2023 caused some top-ups to fail. We fixed this issue on 20 November 2023, which triggered multiple top-ups for some customers (to get their account balance back up to the threshold).

Issue with some top-ups from saved cards

Top up reminders

We’ll send you an email when your balance is low. You choose when and how to top it up.

We call this Remind Me. 

It’s important you double-check your email address is correct when you sign up for an account.

If you’ve already got a Remind Me account, you can top up your account(external link).

Open an account(external link)

Monthly invoice

For commercial organisations.

Travel on any New Zealand toll road as many times as you like and we’ll send you an invoice at the end of each month.

You’ll pay by direct debit on the 20th of the following month (or the next working day if it’s a public holiday).

We call this Bill Me.

Open an account(external link)

Payment methods

Debit or credit card

Top up your Set & Go or Remind Me account with your Visa or Mastercard.

POLi

If you have internet banking, then you can top up your Remind Me account by using the POLi payments service.

Check the list of customer supported banks on the POLi website(external link)

Note: POLi is not available for business internet banking customers.

Managing your account

You can manage your toll road account online, including:

  • update your contact details
  • add, delete or change your registration plates
  • change your top up amount and manually top up your account
  • view statements and invoices. 

Log in to your account(external link)