This guidance identifies potential issues over a longer period and the maintenance requirements of a bus stop, and also provides guidance to road controlling authorities on maintenance routines.

Ongoing maintenance routines

Councils should:

  • establish maintenance routines where bus facilities are regularly cleaned and maintained
  • undertake regular inspections and audits to ensure facilities meet required standards.

The components of a bus stop that are likely to require ongoing maintenance are:

  • shelter panels and surfaces
  • seating areas
  • footpath and roadway pavements and markings
  • landscaping and trees
  • bus timetables and information
  • kerbs
  • lighting
  • rubbish bins.

Consider the cost of ongoing maintenance when developing the bus stop design.

Materials should be easy to maintain and replace, durable and long-lasting.

Reactive maintenance routines

Bus facilities require reactive maintenance after, for example, damage or vandalism.

Councils should establish systems so facilities can be repaired in a timely manner and members of the public and bus drivers can easily report damage.

Design bus facilities to be as resistant as possible to vandalism, without detracting from function or comfort.