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Who should and shouldn't apply, and how to apply

Who should apply for authorised access?

People who access current name and address information in the Motor Vehicle Register in bulk, or on a frequent and ongoing basis can apply for authorisation. to current names and addresses only. You don’t need an authorisation to access vehicle information.

If you are a Vehicle Trader, Finance or Insurance company, or a fuel service station, there are standard terms and conditions that have been designed for you.

Who shouldn’t apply for authorised access?

Don't apply for authorised access if you only want vehicle information (like the licence expiry date or odometer history). Instead, complete a Request for motor vehicle details (MR32). If you only want to confirm if someone is the current registered person, try the Check registered person query online form. There requests are all free. 

Request for motor vehicle details (MR32)

Check registered person query online form(external link)

If you’re a member of an industry body that has made an application on behalf of its members, you don’t need to make a separate application unless you want access for reasons outside of the industry’s application. The bodies with access on behalf of its members are:

  • Financial Services Federation (FSF), including Motor Trade Finance (MTF)
  • Insurance Council of New Zealand (ICNZ)
  • Motor Industry Association (MIA)
  • Motor Trade Association (MTA)
  • National Automotive Industry Technology Association (NAITA)
  • NZ Institute of Private Investigators (NZIPI).

How to apply for authorised access to Motor Vehicle Register information

To apply for authorised access you need to fill in the Application for authorised access to the Motor Vehicle Register form (CA05). This form asks questions about the nature of your business and your reasons for wanting access to the Motor Vehicle Register.

Applicants must provide detailed information and supporting evidence to show that there are good systems and policies in place to maintain the privacy and security of personal information.

We recommend allowing 3-4 hours to complete your application, reading the terms and conditions of granted applications to make yourself familiar with what may be required. When answering the questions in the application form, consider and state how you would meet these conditions, and supply any documentation to support this. Please be as clear, specific and detailed as you can. Be sure to include evidence of your current or proposed systems and processes.

Incomplete or unclear applications will take longer to process.

Applications will be assessed by our staff and then passed to our advising agencies – the Ombudsman, Privacy Commissioner and Commissioner of Police for their comments and recommendations.

We will contact you by email if any of these agencies have questions or concerns about your application or any of the information you have provided.

Complex applications or those with specific recommendations from any of the advising agencies may also be reviewed by a panel of regulatory and privacy specialists within NZTA.

Final decisions are confirmed by the Manager of Exemptions and Registers Integrity or Senior Manager of Vehicle and Driver Licensing.

We will notify you if your application has been declined and tell you why.

Application for authorised access to the Motor Vehicle Register form (CA05) [PDF, 245 KB]

Land Transport (Motor Vehicle Registration and Licensing) Regulations 2011(external link)

We’ve developed a set of standard terms for access for Vehicle Traders, Finance or Insurance companies, and fuel service stations. These have been agreed with our advising agencies, and they’ll allow your application to be finalised within a shorter period if you use them. There’s more information on these below. The application form lets you to indicate if you believe your requirements fit in to one of these standard terms.

Standard terms

Application fees

There is no fee to apply.

Standard terms

To help process of applications quickly, we’ve developed the following sets of standard terms. Please indicate in your answer on page 4 of the application form ('what do you intend to use the register for?') if a set of these standard terms applies to your application.

Term Definition

Vehicle Traders(external link)

  • Checking the registered person when buying a vehicle.
  • Checking that the registered person has been changed correctly when you buy or sell a vehicle.
  • Contacting registered persons about a safety recall (wholesalers only).

Fuel Stations(external link)

  • Finding the registered person information of vehicles to send a request for payment and refer to debt collection (if necessary), where they haven’t paid for goods or services.

Finance companies and Insurers(external link)

Finance companies:

  • Checking the registered person of a vehicle when assessing finance application for that vehicle.
  • Checking the registered person of a vehicle when you have a security interest in that vehicle.

Insurers:

  • Checking the registered person of a vehicle involved in an accident with your client.
  • When assessing an application to provide an insurance policy for a motor vehicle.
  • Verifying that payments for claims are made to the registered person of the vehicle.

Our standard terms and conditions are in place until 31 October 2027. They  aim to protect personal information and prevent possible misuse of private information.

Requirements include:

  • A physical sign or online statement that advises people that their personal information can be obtained from the motor vehicle register, what it can be used for and that they can opt-out of having this information available.
  • Having systems and policies in place to prevent unauthorised access. This includes that each staff member accessing the personal information in the register has their own individual log in.
  • Staff training covering topics including appropriate access, record keeping, and knowledge of the Privacy Act 2020. Refresher training must be completed every 6-12 months.
  • Keeping records for 18 months and cover the date of access, vehicle registration plate numbers, the person who accessed the information, and the reason for access (including any supporting evidence).
  • Submitting an annual report to us, which includes training records and evidence of your record keeping processes.

Cancelling access

Authorised business, company or staff member access can be revoked at any time during the five-year term.