If you use a toll road and don’t pay your toll within 5 working days, we'll send you a Toll payment notice. It'll have details of the trip and the amount to pay. This includes an administration fee of $4.90 per notice issued.
We’ll send a reminder notice 2 weeks after the first notice. If you still don’t pay, your debt is sent to our debt collection agency.
We send the notice to the address we have of the registered person of the vehicle. You’re responsible for making sure we have your current address.
You still have to pay a toll even if you don't receive the notice. Road signs clearly show you’re on a toll road and that you have 5 working days to pay it.
You can't pay a notice with cash.
Pay your toll payment notice online(external link)
If you’ve received a toll payment notice, but weren’t the person driving, you can complete and send us a statutory declaration form.
Download statutory declaration form [PDF, 186 KB]
Send this to us at:
tollroadoperations@nzta.govt.nz
or post to:
NZ Transport Agency Toll Roads
Private Bag 11777
Palmerston North 4442
The minimum information we need for the new driver is their full name and postal address. If this information isn’t included, we can’t process your form. We must receive this form within 28 days of the issue date stated on your toll payment notice.
