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Frequently asked questions

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General

General FAQs about tolling and use of Waka Kotahi NZ Transport Agency toll roads.

Account holder

Frequently asked questions for account holders

Non-account holder

Frequently asked questions for casual travellers on Waka Kotahi toll roads.

Account maintenance

Step by step instructions on how to manage your account successfully.

Debt collection on outstanding toll amounts

Information about debt collection on outstanding toll amounts

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