Driver Check help

1. Go to https://drivercheck.nzta.govt.nz/(external link)
2. Enter your Driver Check account number into the Login field.
3. Enter your Driver Check password into the Password field.
4. Press Enter or click Submit.

Driver Check - login screen with instructions

To use Driver Check, your company must be registered for the service.

Email driver.check@nzta.govt.nz with your full company name if you need us to check if your company is registered.

Using your password

We recommend you change (reset) the original password we gave you immediately. Click on Change your password in the left-hand menu.

Your password should be 6 to 12 characters and must include at least 3 of these things:

• a capital letter
• a lower case letter
• a number
• a special character.

You can only reset your password once you’ve logged in.

If you enter the password incorrectly 3 times in a row, you’ll be locked out of your account.

Email driver.check@nzta.govt.nz if you’ve been locked out or you’ve forgotten your password.

Only approved administrators should log in

Only approved administrators should log into Driver Check. An approved administrator must fill in the Application to become an approved administrator for Driver Check and agree to the terms and conditions before they can log in.

Email driver.check@nzta.govt.nz with your full company name if you need to check who your approved administrator is.

To change the approved administrator for your company, download the application form below, fill it in, sign it and email it to:

driver.check@nzta.govt.nz

Application to become an approved administrator for Driver Check [PDF, 74 KB]

You must have a driver’s consent before you can inquire on their driver licence.

Consent to access my information in Driver Check [PDF, 50 KB]

1. Click on DL status inquiry in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field (2 letters and 6 numbers).
3. Enter the driver licence version number into the DL version number field.
4. Enter the driver’s surname into the Surname field. Make sure you enter the full surname, exactly how it’s printed on the driver licence.
5. Press Enter or click on Search.

Driver Check - status inquiry by number with instructions

The system will check and confirm that the driver licence number matches the driver you’ve named, to make sure you see the correct information for that driver.

An inquiry links into the Driver Licence Register (not your driver list). Only licences issued in New Zealand are on the register.

What Driver Check shows you

A search on Driver Check will show:

• what licence classes and endorsements the driver holds
• whether there are any conditions on the licence
• the status of their licence (for example, whether they are disqualified or suspended from driving, or whether their licence is revoked or has expired).

If you don’t have the licence number and version number

You may make an inquiry using the full name and date of birth of the driver. The details must relate to a unique driver, meaning there’s only one person who has that name and date of birth on the Driver Licence Register.

You must have a driver’s consent before you add them to Driver Check.

Consent to access my information in Driver Check [PDF, 50 KB]

1. Click on DL list maintenance in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field.
3. Enter the driver’s surname into the Surname field.
4. Click on Add drivers licence number to operator list.
5. Press Enter or click on Submit.

Driver Check - add driver with instructions

We’ll send your approved administrator an automatic notification if the status of the driver licence changes.

Note: if the licence has expired or is suspended/disqualified when you add a driver to your list, we won’t be able to let you know. The system only picks up when the licence status changes.

1. Click on DL list maintenance in the menu on the left-hand side of the screen.
2. Enter the driver licence number into the DL number field.
3. Enter the driver’s surname into the Surname field.
4. Click on Remove drivers licence number from operator list.
5. Press Enter or click on Submit.

Driver Check - remove driver with instructions

You must remove a driver from your Driver Check account if they’re no longer employed by your organisation, they withdraw their consent or their consent has ended.

Display the list on your screen

1. Click on Operator DL list in the menu on the left-hand side of the screen.
2. Click on Display the list on your screen.
3. Press Enter or click on Continue.

Driver Check - display driver list with instructions

 
You’ll see a list of your drivers and their licence statuses. Clicking on their name or driver licence number will perform an inquiry on that licence.

Download the list

1. Click on Operator DL list in the menu on the left-hand side of the screen.
2. Select Download the list to your computer.
3. Press Enter or click on Continue.
4. Click on Save as when your computer prompts you.
5. Choose the location to save the file to (if applicable).
6. Name the file as appropriate.
7. Change the file extension in the file name from .dc to .txt
8. Select ‘All files’ from the Save as type drop down box.
9. Click on Save.

You should be able to open the file with Notepad or a similar program. Most systems have a standard program that can read .txt files.

The list includes the driver licence holder's full name, driver licence number and driver licence status.

Driver Check - download driver list with instructions

Driver Check - save as with instructions

Driver Check - file naming with instructions

We’ll email your approved administrators if the licence status for any of your drivers changes. The email will let you know there’s a new Driver licence status change report available for you in Driver Check.

You can nominate up to 10 approved administrators to receive the emails. If you’d like to change your nominated administrators, email:

driver.check@nzta.govt.nz

1. Log into Driver Check.
2. Click on Driver status change reports in the menu along the left-hand side. You’ll see a list of available, dated reports.
3. Click on View or Download next to the report you want (what happens when you click on it may depend on your browser or device settings).

To move between screens, we recommend you use the menu on the left-hand side, rather than your browser’s back button. Sometimes your browser’s back button may not work.

The Driver Check system is available 24 hours a day, 7 days a week.

There will be a small exception from 5pm to midnight every Saturday, when we do system maintenance. During this time the system may still be available, but we can't guarantee service.