Call us

Christmas and New Year 2024/2025 hours

The Contact Centre will be closed on the following days:

  • 25–26 December 2024
  • 28–29 December 2024
  • 1–2 January 2025

Hours of contact will be reduced to 8am - 4.30pm from Monday 23 December 2024. Normal hours will resume on Monday 6 January 2025.

NZTA corporate offices will be closed from 5pm Friday 20 December 2024 and will reopen on Monday 6 January 2025.

During this holiday period, you can still call 0800 4 HIGHWAYS (0800 44 44 49) for our latest highways information 24/7 (open 24 hours every day) or use our online services.

Contact centre Freephone number Calling from overseas
(call charges will apply)
Normal opening hours Opening hours from
23 Dec 2024
to 3 Jan 2025
Motor vehicle licensing and registrations 0800 108 809 +64 4 8303855 8am - 5.30pm Monday - Friday 8am - 4.30pm Monday - Friday
Road user charges (RUC) 0800 655 644 +64 6 9536276 8am - 5.30pm Monday - Friday 8am - 4.30pm Monday - Friday
Driver licensing 0800 822 422 +64 4 8303860 8am - 5.30pm Monday - Friday 8am - 4.30pm Monday - Friday
Tolling 0800 40 20 20 +64 4 8303861 8am - 5.30pm Monday - Friday 8am - 4.30pm Monday - Friday

Safety cameras

Safety cameras don't capture CCTV footage. If you want footage from our traffic cameras on state highways, you can request that online: 

Request traffic camera footage

0800 589 589 +64 4 8307820

8am - 5.30pm Monday - Friday

8am - 4.30pm Monday - Friday

State highways

For the latest highway information or to report issues impacting travel (open 24 hours every day)

0800 4 HIGHWAYS
(0800 44 44 49)
+64 6 9537007 Available 24/7 Available 24/7

Call recording privacy statement

New Zealand Relay Service (NZ Relay)(external link)