Paying as you go is great if you’re not going to use the toll roads very often. 

Pay & Go

You can pay your tolls online if you’ve travelled on a toll road in the last 5 working days. You can also pay for more than one toll at a time.

You'll need the registration plate of the vehicle.

If you've travelled on a toll road more than 5 working days ago, you should still check if you can pay the toll. If the toll isn’t showing, we may have sent a Toll Payment Notice to the registered person of the vehicle.

Toll payment notices(external link)

Payment methods

Debit or credit card

Use your Visa or Mastercard.

Buy or pay a Pay & Go toll(external link)

POLi

If you have internet banking you can pay for your tolls using the POLi payments service. 

POLi isn't available for business internet banking customers.

Cash

You can pay by cash or card at selected service stations. A transaction fee of $1.50 per transaction will apply.

Selling or buying a vehicle

Pre-paid tolls don’t automatically transfer from your old vehicle to your new vehicle but you can apply to have the tolls refunded. 

Make sure you pay for any toll trips you make in your new vehicle. 

If you buy or sell a vehicle, you must also make sure the registered person details are updated on the Motor Vehicle Register.

Buying and selling a vehicle

Pay & Go tolls expire

  • Tolls bought on or after 1 April 2023 are valid for 3 months from the date you bought them.
  • Tolls bought before 31 March 2023 are valid for 2 years from the date you bought them.

If you don't use the tolls before then, they'll expire. This can happen if you bought more trips than you needed, or we couldn't read your plate number correctly to apply the credit. You can apply to have the tolls refunded.

We may send you an email saying your Pay & Go toll trip is expired. 

How to apply for a refund

We can only refund unused tolls to the card or account that paid for them. 

You’ll need your registration plate and receipt number to apply for a refund.

Refund Pay & Go toll(external link)

Find a service station where you can pay a Pay & Go toll

 

 

Service stations