The Rail Safety Regulator receive all accident and incident phone notifications and notification forms. They are contactable 24 hours/7 days by:
You can also contact the team via their mailing address:
Waka Kotahi NZ Transport Agency
Rail Safety Regulator
Private Bag 6995
Wellington 6141
All notifiable accidents and incidents require a form to be submitted to Waka Kotahi within three working days, unless separate reporting arrangements have been agreed with Waka Kotahi. You can complete this form online using the link below.
Submit a rail accident and incident notification form
The Health and Safety at Work Act (2015) (HSWA) requires that WorkSafe is notified if someone becomes seriously ill or is seriously injured as a result of work.
They are contactable by phone on 0800 20 90 20.
For more information about when and how to contact WorkSafe, click the ‘Notify WorkSafe’ icon on their home page https://worksafe.govt.nz/(external link)