Risk and therefore risk management is an inherent and fundamental aspect of the NZ Transport Agency Waka Kotahi (NZTA) business. NZTA applies an enterprise risk management (ERM) approach as an integral part of its management philosophy. ERM can be defined as:

‘…a process, affected by an entity’s board of directors, management and other personnel, applied in strategy setting and across the enterprise, designed to identify potential events that may affect the entity, and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives’.

COSO Enterprise Risk Management-Integrated Framework: 2004

ERM provides a framework for the management of risk within organisations and within NZTA our framework is aligned to AS/NZS ISO 31000:2009 Risk management principles and guidelines and is depicted in the suite of documents in the figure below. The conduct of risk management activities by NZTA staff is required to align with the requirements and guidance provided within the Transport Agency's document suite.

HNO business risk management

The application of risk management within Transport Services is governed by NZTA suite of documents. Transport Services staff are required and expected to understand and comply with corporate requirements regarding risk management as Transport Agency employees.

In addition to corporate requirements, Transport Services has risk management review and reporting requirements at the business level, which complement the NZTA’s processes and facilitate the linkage of risks that exist at the Transport Services business level. Such risks arise from three areas:

  1. Transport Services asset improvement activities
  2. Transport Services asset management activities
  3. Transport Services regional and national business activities

HNO asset improvement risks

Asset improvement risks are those risks associated with the delivery of Transport Services capital projects, ie projects for the delivery of new roading infrastructure. Guidance for Transport Services staff on the conduct of risk management within this workstream is provided on the Project management risk page.

Risks identified within projects may merit escalation as regional business risks, guidance on the escalation of project risks is provided on the Project management risk page (see key steps).

Transport Services asset management risks

Asset management risks are those risks associated with the delivery of HNO network management, ie contracts for delivery of existing roading infrastructure maintenance. Guidance for Transport Services staff on the conduct of risk management within this workstream is provided on the contract risk management page.

Risks identified within network management contracts may merit escalation as regional business risks, guidance on the escalation of project risks is provided on the contract risk management page (see key steps).

Transport Services regional and national business risks

Business risks are those risks associated with delivery of specific group, regional or national objectives and the day to day operation of the applicable Transport Services business unit. Transport Services business risk management is aligned to the NZTA corporate requirements for the conduct of risk management as covered in the Transport Agency's Risk management manual.

Review and reporting requirements for HNO regional and national business risks are as defined on the Project management risk page.

Regional and national business risks are managed at the Regional Management Team (RMT) level or higher and, where appropriate, may be escalated to either the Transport Services Senior Management team (SMT) or the NZTA Executive Leadership team (ELT) level for review and to action.

For further information contact insurance@nzta.govt.nz.