NZ Transport Agency Waka Kotahi (NZTA) is responsible for providing a safe and reliable transport system, and achieving value for money throughout the full asset lifecycle.
The quality of assets delivered by capital projects has a direct impact on the cost of maintenance and operation throughout the total asset lifecycle.
The Quality Assurance Framework (QAF) supporting the capital delivery and maintenance programme of Waka Kotahi is underpinned by the ISO 9001 Plan-Do-Check-Act cycle.
The QAF is defined by the following:
Documents: Contract proformas, technical standards, minimum requirements, guidelines and forms.
Processes: An ISO 9001 principles based quality management system.
Measurement: Project specific key result areas (KRAs) and key performance indicators (KPIs), non-conformance reporting, progressive works completion and handover.
Project support: Technical Services team (OP3) at Waka Kotahi NZ Transport Agency project lifecycle support workstream.
Technology: Planview for performance reporting.