The purpose of this policy guide is to achieve a nationally consistent approach for local authorities to administer the Total Mobility scheme in their respective regions.
This guide sets out the requirements, policy, principles, processes and explanatory notes to manage the Total Mobility scheme.
About Total Mobility
Funded in partnership by local and central government, the Total Mobility scheme assists eligible people, with long term impairments to access appropriate transport to meet their daily needs and enhance their community participation. This assistance is provided in the form of subsidised door to door transport services wherever scheme transport providers operate.
The Total Mobility scheme is intended to complement the provision of public transport services, which are expected to be as accessible as possible to meet different mobility needs.
Waka Kotahi NZ Transport Agency first published a policy guide for local authorities in 2008 and a user guide in 2010.
For the user guide:
Total Mobility around New Zealand: a regional guide to using the Total Mobility scheme
Land Transport New Zealand has prepared this material to help local authorities implement the improvements to the Total Mobility scheme that resulted from the Ministry of Transport's 2005 review (MoT, 2005).
Land Transport NZ's statutory objective is to allocate resources and undertake functions in a way that contributes to an integrated, safe, responsive and sustainable land transport system.
By financially assisting local authorities to provide a Total Mobility scheme in their regions, Land Transport NZ is contributing to the government's vision as set out in the New Zealand transport strategy (NZTS) (Minister of Transport, 2002). The objectives of this strategy are:
This guide outlines the improvements that resulted from the Ministry of Transport's 2005 review, offers explanatory notes for each improvement to help local authorities implement the improvements and provides templates to be used when creating/updating contracts with Total Mobility scheme providers, along with a training manual for Total Mobility assessment facilitators.
