Report your concerns about non-compliance

Our duty is to keep the public safe on our roads. We do this by making sure that regulated parties comply with the Land Transport Act.

If you have a compliance concern about an individual or organisation we regulate, visit our complaints page, or you can email us on info@nzta.govt.nz

Complaint about a specific matter

Examples of concerns we manage

  • Issues with warrants or certificates of fitness (WoFs or CoFs) and inspectors or inspecting organisations
  • Concerns about heavy vehicle certifications
  • Transport operators and their drivers not following the relevant rules
  • Approved course providers not complying with the requirements of providing education and assessment for drivers sitting a range of licences.

If your concern relates to criminal activity, please contact the Police. If you have a complaint about how Waka Kotahi handled a matter, please see our complaints page.

NZ Police contact details(external link)

Complaints process and principles