You must provide documents from each country (outside of New Zealand) you have lived in for more than 12 months at a time, since the age of 14.

You’ll need to provide:

  • police records of any criminal convictions you have

OR

  • confirmation that you have no criminal convictions.

Document requirements

The documents must be from the relevant authority (police, embassy, consulate, or other approved government agency) from the relevant contries. 

The documents should include your:

  • full name,
  • date of birth,
  • passport number and/or identity number.

If we can’t easily match the details on your foreign documentation to the details on your application, there could be delays in processing your application.

If the documents aren’t in English, they must be translated into English by an authorised translator.

Getting the documents

Getting these documents is your responsibility and at your cost. NZTA can't get these documents for you.

How to supply the documents

You must provide certified copies with the form when you apply at the agent. If you don’t, your application won’t be accepted.

If you’ve already provided documents to Immigration New Zealand, you may be able to supply them again to us. If you don’t have copies of the documents, contact Immigration New Zealand.

Common countries you may need documentation from

Country Contact details Average timeframe
Australia Australian Federal Police
afp.gov.au/our-services/national-police-checks
Approximately 20 working days
Canada

Royal Canadian Mounted Police
rcmp.ca/en/criminal-records

Approximately 6 months
Fiji

Fiji Police Force
police.gov.fj/forms

Approximately 3 months
India

High Commission of India
hciwellington.gov.in/services/

Approximately 20 working days
Japan

Embassy of Japan in New Zealand
nz.emb-japan.go.jp/itpr_en/ryoji-police-certificate.html

2 to 3 months
Philippines

NBI Clearance
https://clearance.nbi.gov.ph

Approximately 6 months
Samoa

Samoan High Commission
Download form from https://samoa.org.nz/visa-passport/
Email to: consulgeneral@samoaconsulate.org.nz

Approximately 3 months
South Africa

South African Police Service
saps.gov.za/services/certificate.php

Approximately 6 months
United Kingdom (including Scotland, Wales, Ireland)

ACRO Criminal Records Office
acro.police.uk/s/acro-services/police-certificates

Approximately 20 working days
United States of America

FBI
fbi.gov/how-we-can-help-you/more-fbi-services-and-information/identity-history-summary-checks

Approximately 6 months

For any other country that isn't listed above please contact the Embassy or Consulate General of the relevant country.

See a list of embassies in New Zealand

For some countries the time frame for getting these documents can take up to 6 months.