At the end of the assessment, the assessor will give you feedback on your riding performance. You can choose to have a support person present during this feedback if you would like to.
Any relevant feedback (regardless of whether you’ve passed or failed) will be documented on the ‘Assessment feedback’ form and given to you at the end of your debrief.
While training is not a compulsory part of the approved CBTA course content, it’s highly recommended that you’re fully trained/prepared before attempting the CBTA course assessment.
Any approved CBTA assessor will be able to offer you optional training at any stage of your progression through the graduated licensing system.
If you pass the assessment, you’ll be issued with a Waka Kotahi NZ Transport Agency motorcycle competency certificate for the appropriate CBTA course. You’ll need to produce the certificate to a driver licensing agent when you apply for a Class 6 restricted or full licence.
If you fail the assessment and wish to be reassessed, you’re required to be reassessed in full over the entire assessment route.
If you want to dispute your course assessment outcome, you’ll need to complete the CBTA customer complaint form and send it directly to the CBTA assessor who carried out your assessment.
CBTA complaint form(external link)
The assessor will investigate your complaint and respond to you in writing within 20 working days.
If you’re not satisfied with their response (or don’t receive a reply within the specified timeframe), you can then refer your complaint to the local Waka Kotahi regional office for review.
Waka Kotahi office locations and contact details
If you have any further queries about CBTA, please call us on 0800 822 422 or contact your local Waka Kotahi regional office.
