How can I access my account?

You can log in to your account on our website. You'll need your username and PIN. If you don't know your username or PIN you can get them sent to you.

Log in to your account(external link)

Resend my username(external link)

Managing your account

How do I pay a Toll payment notice?

You'll need to pay your notice online with a Visa/MasterCard credit or debit card or your internet banking details (POLi).

You can't pay your notice in cash.

Pay your toll payment notice online(external link)

What should I do if I wasn't driving?

If you’ve received a toll payment notice, but weren’t the person driving, you can complete and send us a statutory declaration form.

Download statutory declaration form [PDF, 186 KB]

Send this to us at:

tollroadoperations@nzta.govt.nz

The minimum information we need for the new driver is their full name and postal address. If this information isn’t included, we can’t process your form. We must receive this form within 28 days of the issue date stated on your toll payment notice.

How do I pay for a casual trip?

Debit or credit card

Use your Visa or Mastercard.

Buy or pay a Pay & Go toll(external link)

POLi

If you have internet banking you can pay for your tolls using the POLi payments service. 

POLi isn't available for business internet banking customers.

Cash

You can pay by cash or card at selected service stations. A transaction fee of $1.50 per transaction will apply.

Find a service station where you can pay a Pay & Go toll

Where are the toll roads?

We have 3 toll roads at the moment:

  • the Northern Gateway Toll Road north of Auckland
  • the Tauranga Eastern Link Toll Road
  • the Takitimu Drive Toll Road.

Where the toll roads are