Request compensation for vehicle damage

From time to time accidents can happen on the state highway network, such as:

• chipped windscreens when driving on a section of newly sealed road, or
• tyre damage when driving over a pothole.

The state highway network isn't guaranteed to be free from defects at all times. Drive to the local conditions and remember that conditions may vary along a stretch of road.

Contact your insurer first

Talk to your insurance provider if any damage has occurred. If appropriate, your insurer can then contact us.

When to complete this form

NZTA or its contractors will only provide compensation if we haven't taken reasonable care to maintain the state highway network in good condition.

Complete the form below if you believe that your accident meets the requirements covered above.

Other supporting documents that help us respond to your request might include:

• a map marking where the damage happened
• photos of the location
• a copy of your police report, if applicable.

By checking this box and submitting this claim form, I agree and declare that:

• the information I've provided in this claim form is true and correct to the best of my knowledge;
• I'm the registered person for the vehicle, or have the authority of the registered person for the vehicle to make this claim on their behalf, and I authorise NZTA to confirm this using the Motor Vehicle Register
• I intend to enter into a legally binding agreement with NZTA regarding compensation for my claim;
• I can withdraw or amend my claim at any time before NZTA accepts my claim;
• NZTA may accept or reject my claim; 
• if NZTA accepts my claim, any payment by NZTA will be in full and final settlement of my claim and any claim I may have against NZTA in connection with, related to, or concerning the circumstances described in my claim; 
• any payment by NZTA to me as compensation for my claim is not an admission of any legal liability by NZTA;
• the payment is to be kept confidential between me and NZTA.