Your label should arrive within 7 days of your transaction.
If you haven't received it, it could be because:
Check for postal delays in your area (NZ Post)(external link)
Confirm registered person(external link)
The label will be free if your original transaction was within the last 30 days.
If you need to update your address, remember to do that before you order a replacement.
Update your address(external link)
Order replacement motor vehicle and RUC labels(external link)
If you’re having trouble ordering a replacement label online, contact our Customer Service team.