The information requested through this complaint form is required to process your complaint. All information you submit will be held by NZTA and treated as confidential subject to the Official Information Act 1982 and the Privacy Act 2020. You can read our general privacy statement to learn more about what we do with your information.
Information you submit will be used to investigate your complaint. NZTA may disclose this information to the inspecting organisation and/or vehicle inspector your complaint is about, and to the vehicle owner (if it's owned by someone else) as part of the investigation. If you don’t provide all the information the form asks for, NZTA may be unable to process your complaint.
The Privacy Act 2020 gives you the right to see and correct the personal information we hold about you. If you wish to exercise these rights please contact NZ Transport Agency, Private Bag 11777, Palmerston North 4442 or email: info@nzta.govt.nz