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Requirements of your transport service licence

Your transport service licence (TSL) comes with requirements you’ll need to meet to be compliant.

Display your TSL label

Your vehicle must display a TSL label to show you're a TSL holder.

Transport service licence labels

Make sure your details are up-to-date

You must let NZTA know whenever your physical or postal address changes. You must do this before or within 14 days of the change.

If your contact details change, make sure you let us know in case we need to contact you. Give us your email address for a simpler and faster way to contact you.

TSL change of address

Change of persons in control

Let us know before or within 14 days if there’s a change to the persons in control of your service.

Change of persons in control 

Change to your company

Let us know before or within 14 days if there are any changes to your company. For example, if it goes through a merger or is dissolved.

Email the TSL team

We can cancel your transport service licence

If you don't operate any vehicles on your TSL for 2 years or more, we can cancel it and remove it from the register. 

You won't be able to legally run a transport service, or use the TSL number for vehicles getting CoFs. If you want to operate again in the future, you'll need to apply and pay for a new licence.

Section 30O of the Land Transport Act 1998 gives us the authority to cancel (surrender) inactive licences. 

Section 30O of the Land Transport Act 1998 - New Zealand legislation website(external link)

We'll contact you first 

We'll send you a letter or email letting you know before we cancel your TSL. 

You'll have the chance to let us know if you're still using your TSL. If we don't hear from you within 30 days, we'll cancel your licence. 

Why we cancel TSLs

NZTA is the regulator of the transport service licence system. We make sure businesses are following the rules to keep things fair. We're removing inactive TSLs from the register so we can focus our effort on active TSLs and on non-compliant operators.