General information about TORO

If you have questions about TORO, check our online help content.

TORO help

Email toro@nzta.govt.nz if you can't find what you need online.

Note: if your drivers have a specific question about their driver licence (for example, why it has a certain status), they need to try one of the other options below.

General information about driver licensing

If you have other questions about driver licensing that aren't related to using TORO, please try these options.

Look online:

Driver licences

Transport service licences

Email: info@nzta.govt.nz

Call: 0800 822 422

Note: we can only give personal information like details about demerit points or a driver licence suspension history to the driver licence holder. It’s best to ask the driver licence holder to contact us.

General information about vehicles

If you have questions about vehicles that aren't related to using TORO, please try these options.

Look online:

Vehicles

Road user charges

Email: info@nzta.govt.nz

Call: 0800 108 809