COVID-19 SERVICES UPDATE: Information for all alert levels, Waka Kotahi services and more

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Transport service licences (TSL)

To help minimise delays when applying for a transport service licence (TSL), please ensure you submit your application as early as possible. Standard applications (more likely to be processed without delay) are those where the following criteria are met:

  • Application completed correctly
  • All required documents are attached
  • No fit and proper check issues
  • No prior Waka Kotahi NZ Transport Agency concerns related to driving.

Check the table to see how long it will take us to process your application.

Drivers and operators of freight, vehicle recovery and passenger transport services industries are required to comply with a range of rules and regulations. In most cases this includes holding an appropriate TSL.

These regulations and rules assist transport service licence holders to run successful and compliant businesses while ensuring safe management practices and protecting other road users.