SCAM ALERT: Vehicle licence (rego) renewal phishing emails

UPDATE: We’ll be cheque-free from 23 May 2021. Please contact your bank for more information.

PAYMENT SYSTEM OUTAGE: We currently have a payments system outage and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services

General

General FAQ’s about Tolling and use of Waka Kotahi NZ Transport Agency toll roads

Account holder

Frequently asked questions for account holders

Non-account holder

Frequently asked questions for casual travellers on Waka Kotahi NZ Transport Agency toll roads

Account maintenance

Step by step instructions on how to manage your account successfully

Debt collection on outstanding toll amounts

Frequently asked questions about debt collection on outstanding toll amounts