Scam alerts: we’ve seen an increase in scam texts and emails claiming to be from us, asking for payments.
Check our example scams or report a scam to us

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Overdue tolls email scam

Tolling email scams say you have outstanding tolls to pay and may say you risk a late payment fee. They may also include an attached invoice.

How to tell it's not a genuine email from us

  • Check the common signs of a scam
  • Check for attachments. Our genuine tolling emails don't have attachments.
  • Hover over links asking you to pay a toll or log into your tolling account, before you click on them. Our genuine links start with tollingonline.nzta.govt.nz – if it doesn't match, it’s likely to be a scam.
  • Check the sender – we don't use other companies (like EZPass) to send toll payment emails.

If you're not sure, always go to our website and search for 'pay a toll' or 'toll account' to find what you need instead of clicking on links.

What to do if you’ve given your details to a scam

Example tolling scam

A scam tolling email with arrows pointing out a fake attached invoice and an email address that isn't ours.