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Can't find your driver licence? Whether it's lost or stolen, you need to replace it as soon as possible. This will automatically cancel your old licence and reduce the opportunity for others to use it fraudulently. You can also apply to replace your licence at any time if it's damaged or you've changed your name.

Act quickly if you’ve lost your licence

By acting promptly to replace or renew your lost or stolen licence you'll reduce the opportunity for it to be used in identity crime.

Find your nearest driver licensing agent

Contact us to cancel your licence

Find out if you can apply for a replacement licence card online(external link)

How to replace your licence

You can apply to replace your licence at a driver licensing agent, or if you have a verified RealMe identity you may be able to apply online(external link).

To apply at an agent, you'll need to:

Your replacement licence will have the same expiry date as your previous licence. But if you prefer, you can apply to renew your licence for up to 10 years. The fee will depend on the licence.

Find out how to renew your licence

See all licensing fees

Note: if you want to apply for a replacement licence card because your five-year learner or restricted car or motorbike licence has been given an automatic extension, you can only do this at a driver licensing agent.

Find out more about changes to learner and restricted licence expiry dates

Remember to replace your licence quickly

There are two good reasons to replace your lost or stolen licence as quickly as you can:

  • You need to carry your licence at all times when driving. If you're stopped by the NZ Police and can't produce your current driver licence, you can be fined.

  • Your licence contains a number of your personal details (including your name, date of birth, licence number, a copy of your signature and possibly your address). This is one reason why many organisations, including banks and finance companies, accept licences as identity documents. Because of this your lost or stolen licence could be used in identity fraud, such as obtaining finance in your name.

You’re overseas and you've lost your licence?

Apply for a replacement licence when you're overseas

Found your old licence?

If you later find your old licence, hand it in to any driver licensing agent or mail it to our Palmerston North Office. This ensures that it can't be used fraudulently.

Find your nearest driver licensing agent

Mailing address to send your licence to

How to replace your driver identification card

Tow truck drivers, taxi drivers and some other types of drivers such as dial-a-drivers, must display a photo driver identification (ID) card.

If you've lost your ID card you need to replace it immediately.

Visit a driver licensing agent and:

Found your old ID card?

If you later find your old ID card, hand it in to any driver licensing agent or mail it to our Palmerston North Office.

Find your nearest driver licensing agent

Mailing address to send your licence to