Scam alerts: we’ve seen an increase in scam texts and emails claiming to be from us, asking for payments.
Check our example scams or report a scam to us

NZTA App: our mobile app provides a simple and secure way to access your driver licence and vehicle information.
Learn more and download the NZTA app

Motu Move contact form

If you have a question about our pilot on Route 29, send us a message using this form.

Thank you for taking time to contact us, your enquiry is important we will aim to respond to you within 3 working days.

If your question is about Motu Move charges to your bank account or your card has stopped working on the bus, please call us on 0800 66 77 88.

Motu Move is New Zealand’s national public transport ticketing and payments system, delivered by NZ Transport Agency Waka Kotahi (NZTA) partnering with Public Transport Authorities.

The personal information you provide in this form will be managed in accordance with the Privacy Act 2020. 
Privacy statement

The Privacy Act 2020 gives you the right to see and correct the personal information we hold about you. If you want to exercise these rights please contact NZ Transport Agency, Private Bag 11777, Palmerston North 4442 or email:
info@nzta.govt.nz