The Going the Extra Mile (GEM) Awards are a way for us to celebrate our contractors’ and consultants’ successes. It also exhibits outstanding examples of our diverse range of activities on our state highways. These annual awards acknowledge our suppliers’ commitment to our priorities and quality industry standards.
The winners in each category were announced at an awards ceremony in Auckland on 14 March 2013.
Find about more about the GEM Awards
Improvements category
Improvement projects included all new construction works – both small and large scale.
Winner: Fulton Hogan HEB TEL Construction Alliance
Entry: Tauranga Eastern Link Alliance
Entry presentation: Customer Care Culture
Tauranga Eastern Link website(external link)
Customer Care Culture winner 2012: Fulton Hogan HEB TEL Construction Alliance
Finalists
Winner: HEB Construction Ltd
Entry: Papakura interchange upgrade
Entry presentation: Innovations in customer care – Papakura interchange upgrade
Papakura interchange website(external link)
Innovations in Customer Care Winner 2012: HEB Construction Ltd
No finalists or winners were selected for this category.
Winner: Fulton Hogan HEB TEL Construction Alliance
Entry: Tauranga Eastern Link Alliance
Entry presentation: Customer Care Culture - Tauranga Eastern Link Alliance
Tauranga eastern link website(external link)
Health and Safety winner 2012: Fulton Hogan HEB TEL Construction Alliance
Finalists
Maintenance projects included re-construction, re-instatement and emergency works, as well as network optimisation and general network maintenance activities that keep the state highway network performing as it's been designed to do.
Winner: Downer New Zealand
Entry: S.M.I.L.E. – Going the extra mile
Entry presentation: Customer Care Culture 2012 - S.M.I.L.E.
Customer Care Culture winner 2012: Downer New Zealand
Winner: Auckland Motorway Alliance
Entry: Survey Success
Entry presentation: Innovation in Customer Care – Auckland Motorway Alliance
Innovations in Customer Care Winner 2012: Auckland Motorway Alliance
Winner: Higgins
Entry: State Highway 3 Manawatu Gorge slip
Entry presentation: Manawata Gorge slip
Manawatu Gorge website(external link)
Customer Care During an Event or Incident winner 2012: Higgins
Finalists
Winner: Fulton Hogan
Entry: West Waikato performance specified maintenance contract (PSMC 007) NZTA 2/10-009/601
Entry presentation: Health & Safety – PSMC 007 West Waikato Network
Health and Safety winner 2012: Fulton Hogan
For more information about the GEM Awards, email us at gems@nzta.govt.nz
